For more details, please refer to the discussion below so you know how to solve it.
You can also have the opportunity to collect points every time you make a payment transaction through OVO.
In general, OVO is divided into two, namely OVO Cash which can be used for various types of payments that have collaborated with OVO to be faster.
Meanwhile, OVO Points are loyalty rewards for those who make transactions using OVO cash at OVO partner merchants.
For the points themselves, you can exchange them for various attractive offers.
Discussion on How to Overcome a Locked OVO Account
OVO offers the convenience of transacting without having to carry too much cash, simply by showing the OVO application in which there is a cash or point balance.
However, each wallet product has its own advantages and disadvantages, such as OVO where some users complain if their account is suddenly locked or blocked.
Problems like this often happen to all users, usually because they enter the wrong PIN three times.
If this has happened, what will you do to overcome a locked or blocked OVO account?
Before you find out how to solve a locked OVO account, you should first find out what causes your account to be locked or blocked.
How to Overcome a Locked OVO Account
Causes of Locked or Blocked OVO Account
|Causes of Locked or Blocked OVO Account|
There are several causes that can make your account locked or blocked including:
- Wrong OVO PIN entered more than 3 times.
- Indicated to commit fraudulent acts.
- And make suspicious transactions.
1. How to Overcome a Locked Or Blocked OVO Account Through the OVO Application
|How to Overcome a Locked Or Blocked OVO Account Through the OVO Application|
If you already know what is the reason why your OVO account can be locked or blocked, then here are the steps for how to deal with a locked or blocked OVO account:
- Please open the OVO application on your cellphone and make sure it is connected to a smooth internet.
- You log in by entering the HP number that has been registered with OVO.
- Click the rock, a locked or blocked account notification will appear, you just click “Help”.
- Select the account and settings menu.
- Click locked or blocked account.
- Then select the menu to open OVO locked or blocked.
- Click start Chat, information will appear regarding the problem you are experiencing.
- Fill in the data, you just need to fill in the data starting from your full name, email, cellphone number, select a topic and enter a message.
- After that you just need to wait for a reply email from OVO, usually it will be sent 1 to 2 days.
2. How to Overcome a Locked Or Blocked OVO Account Through the OVO Call Center
|How to Overcome a Locked Or Blocked OVO Account Through the OVO Call Center|
If you have done the method above but still don’t get certainty, then you can try how to solve a locked or blocked OVO account by contacting the call center.
- Tel : 1 500 696
- Email Address : [email protected]
The final word
How, very easy, simple and simple right? That way you don’t have to worry about not being able to do it yourself.
If the first method you feel is quite inconvenient and vice versa, please choose the method that you think is the best, if possible use both.
You can share this information with friends, relatives or family who also need the tutorial.
That’s all our discussion in this article about how to solve a locked OVO account. Thank you and hopefully useful.